Privacy Policy

Effective Date: 7 December 2025

Last Updated: 1 January 2026

Western Outsourcing Inc. (“we,” “us,” “our,” “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, safeguard, and retain personal data when you access or use our website westernoutsourcing.com and related digital services (collectively, the “Services”), and when we provide outsourcing, accounting, HR, IT, and business support services to clients worldwide.

By accessing or using our Services, communicating with us, or entering into a contract for services, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information

We collect personal information that you voluntarily provide when you:

  • Contact or engage with us (e.g., via forms, email, phone);

  • Request quotes, proposals, or service engagements;

  • Register for newsletters, webinars, or marketing materials;

  • Provide information as part of client service delivery (e.g., onboarding).

Examples may include:

  • Full name, title, business name;

  • Email address and phone number;

  • Business address and billing information;

  • Professional data necessary to provide outsourcing services.

This data is collected for legitimate business needs, performance of a contract, legal compliance, or with your consent.

B. Technical / Usage Information

When you visit our website, we automatically collect:

  • IP addresses and device identifiers;

  • Browser and device type;

  • Pages visited and time spent;

  • Referring and exit URLs.

We use web analytics, cookies, and similar technologies to analyze trends and optimize user experience.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

A. Service Delivery & Business Operations

  • To provide, personalize, and improve our outsourcing services;

  • To respond to inquiries and support requests;

  • To manage customer accounts and communications.

B. Legal & Compliance Purposes

  • To comply with applicable laws, regulations, and contractual obligations;

  • To maintain records for financial, tax, audit, or legal purposes.

C. Marketing & Communications

  • With your consent, to send promotional content or newsletters;

  • To notify you about updates, events, or service enhancements.

D. Security and Risk Management

  • To protect the integrity of our systems and Services;

  • To detect and prevent fraud, unauthorized access, or other harmful activity.

3. Legal Bases for Processing Personal Data

Depending on your location and applicable law, we process personal data under one or more of the following legal bases:

  • Performance of Contract: Processing necessary to deliver services you requested;

  • Legal Obligations: Compliance with applicable laws and regulations;

  • Legitimate Interests: To support core business functions (e.g., service improvement, security, recordkeeping);

  • Consent: Where you have provided explicit permission (e.g., marketing communications).

4. Disclosure and Sharing of Information

We may disclose personal information to:

  • Service Providers and Vendors: For hosting, analytics, marketing, support, or other business operations. These partners are contractually bound to protect data.

  • Professional Advisors: Legal, tax, or audit professionals where required.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to impacted parties).

  • Law Enforcement and Regulators: Where required by law, legal process, or to protect our rights.

We do not sell personal data to third parties.

5. International Data Transfers

Because Western Outsourcing operates globally, personal data may be transmitted to or processed in countries with different data protection laws than those in your jurisdiction. In such cases, we will ensure adequate safeguards are in place (such as contractual protections) to protect your data consistent with applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve site performance;

  • Recall preferences;

  • Analyze trends;

  • Deliver relevant content.

You may opt out of certain cookies via your browser settings; however, disabling cookies may impact functionality.

7. Data Retention and Security

A. Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, and enforce our contractual rights.

B. Security Measures

We maintain reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, disclosure, alteration, and destruction. These measures are aligned with industry standards, including encryption, access controls, and regular monitoring.

8. Your Privacy Rights

Depending on your jurisdiction and applicable law, you may have rights including:

  • Access to your personal information;

  • Correction or updating of inaccurate data;

  • Requesting deletion or restriction of processing;

  • Objecting to certain processing activities;

  • Withdrawal of consent (where processing is based on consent).

To exercise these rights, please contact us as described below.

9. Children’s Privacy

Our Services are not directed at children under the age of 16. We do not knowingly collect personal information from individuals under this age. If you believe we inadvertently collected such information, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in law, technology, business practices, or user feedback. Notice of material changes will be posted on our website with an updated effective date.

11. Contact Information

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact:

Western Outsourcing Inc.
Email: info@westernoutsourcing.com
Phone: +1-403-818-8958
Address: 316 New Brighton Pl SE, Calgary, Alberta T2Z 4W6, CA

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